Information & decisions
What if important business information is scattered across tools?
One giant database is rarely the answer to information scattered across a business. Start with the decision the scattered information is delaying.
Published 25 September 2026
Find the decisions that require a joined view
Ask which questions people cannot answer today and which fields are needed to answer them. Do not move every record merely because it sits in more than one tool.
For each field, name the authoritative source, the person allowed to correct it and the time at which it becomes reliable. A dashboard built before this agreement will display competing interpretations beautifully.
Build a small, maintained connection
Decide how information moves, what happens when it is late or inconsistent and who investigates a mismatch. A manual reconciliation may be sensible at low volume; a monitored integration may be justified when the volume and consequence grow.
The goal is a decision-maker who can trace a number back to its origin and trust that someone will repair an error—not a decorative promise of a single source of truth.
An owner compares project margin across a finance system, a delivery spreadsheet and an email update.
Agree which record owns revenue, cost and completion status, and how late corrections are handled. Only then join the figures in a report.